Reviews for Electric Cart Company in Santa Rosa Beach, FL
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Anita Mashburn
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First off I never felt someone was trying to sell me anything, they at Electric Cart
Watersound just gave me info on all the carts and made me feel welcome. The other note I
want to share is once the sales were made the service just got better. They are first class
from sales staff to the product .Andrew Deramo -
Eric was very helpful. No pressure - worked hard to earn our business and kept in contact
with us over a period of nearly a year while we were considering a purchase. He found us a
cart that met both our functional and financial criteria! I highly recommend him.Bobbie Priestly -
We visit 30A every year and for the past few years we have rented from the electric cart
company, we have always had top notch service and the golf carts are always in great
condition. I highly recommend using them.Ali Robinson -
We really enjoyed the golf cart accessibility and being able to take it to the seaside and
Grayton Beach! We will definitely rent again! -Layne Bruce -
Been using Electric Cart company for a lot of years and have purchased several carts from
them.. we love our Gem and its been well used over the years . They have kept it in good
shape. This last time my husband had a wreck with it, they were very prompt. Immediately
got the estimate and the next day it was picked up and fixed, returned 2 days later! Great
service !James Richards -
The process from booking to delivery was very smooth! The Golf Cart was perfect for getting
around during our week at the beach. We will rent again when we return! -David Herron -
Called the Electric Cart Company to get some information on a cart that I purchased/
Cedrick took my call and was extremely helpful. Answered my questions and provided the
information I needed.Joe Whitley -
Our salesman was Eric at the Santa Rosa Beach location. He was knowledgeable, attentive,
but not "pushy". He got us into a great cart and we received a good trade-in value for our
cart. He was also able to arrange rapid delivery and we were able to close on the new cart
quickly. Thanks!Stephen -
Tommy Pope is the best. We bought our cart at what I believe to be a fair price. It was
seamless. The gentleman who delivered it was fantastic. He went over every single feature,
and Im completely comfortable operating her. Follow up has been great. They dont throw
you out there to fend for yourself. thanks guys.Robert Cleveland -
The customer service department is excellent. Each person I spoke to was courteous,
helpful and patient. I did have some issues with the portal as they required a lot of
additional information for the additional drivers that I did not have access to.
Kyle and Cedrick went above and beyond to help! Tracy was great also!Marge Snow -
My son had the unfortunate experience of having an accident with one of Electric Cart Company's Carts. From the time I contacted them until we finalized payment, they were friendly, professional and efficient. I received before and after pictures and any information I might need for insurance purposes. I will definitely recommend this company to anyone I know renting, buying or servicing a golf cart in Walton or Okaloosa County.
Kelly Hubbard, Santa Rosa Beach, FLORIDA -
I would like to thanks Sandi, Penny and Michelle for the hard work they did while fixing my Club Car. I know sometime I can be a pain, but thanks for sticking in there with me. Great Job.Steve Jenkins `
Stephen Jenkins, Shalimar, FL -
The operations manager is amazing. However, Penny the receptionist is very rude and unhelpful.
Spencer Hockman -
Went in to get cart fixed. They told me how to fix it on my own for free. When needed something fixed at shop they had it picked up, fixed, and returned before I knew they had even picked it up
Brantley Bellamy -
Very helpful and the staff is very knowledgeable owners Tom and John are very nice and all around great gentleman
Karl Sanchez -
Knowledgeable, fast service and friendly
A -
We bought a new golf cart from here, they kept great contact with me, very responsive and helpful
Jonathon Elkins -
This is a wonderful establishment. The staff is helpful and knowledgeable and their inventory does not leave anything wanting. I would highly recommend looking here first if you are in the market for a new cart.
Tiffany W -
Good people, good place. Just don't buy a gem car. You will want to take gasoline and a match to it...
Steven John -
Great staff and excellent customer service!. Would recommend anyone looking for a golf cart, golf cart accessories, or service and repair
Barry -
Here's one of a kind cart dealer. From low cost to high end street legal Carts, you won't find another dealership in the area with this range of inventory. Their knowledge and customer service is second to none. They will help buying a new cart a fun and enjoyable experience. Highly Recommend!!
Jonathan Burguess -
I'm Going go Santa Rosa Beach today and visit my friends at Electric Cart Company's new buildings on Highway 98. I am joining the company as a Tech, trainee and will begin a new career in a fun industry. I have over forty years in electronics and time to shift my gears.
Club cars, Gem cars, rentals and new assembly. Right up my alley.Rob Rowe -
I purchased my Star Cart approximately one year ago, and have had an extremely positive experience. Since, I was new to the world of Golf Carts, it was important to me that I was able to speak to knowledgeable people, that didn't just want another sale, but wanted to establish a total relationship, to include sales, parts and especially service. During this past year, the staff from Electric Cart have never disappointed. From Murph in Sales, Kim in Rentals/Parts, Hanes in Service and Michelle who masterfully coordinated all the components to create my overall exceptional experience. They were very responsive to all my questions regarding the entire spectrum of my Cart, from an annual check up, to the minor issues of replacing a headlamp bulb. I paid for more than a form of transportation, I received an entire staff giving me their best efforts in minimizing my concerns, and providing me with a total package of convenience.
Howard H -
Michelle continued to assist me until an issue was resolved. She was patient and understanding.
Natasha Stephens -
I like direct no BS sales people like Tom. He's a credit to your company and enjoyed the experience.
Robert ParkmanRobert Parkman -
Great people, great service. Best place to get a gem car. Thanks Tom and Jon
Gary Raymer -
Very helpful. I've not purchased anything yet but they took the time to explain options to me.
David Mathias -
Despite the fact I was buying a used cart that was less then half the price of there new carts they spent all the time I needed with me and made me feel like their most important customer
Joel Grout -
We had recall work done our Gem LSV. Electric Cart scheduled a time, picked it up and delivered it back to our house. My only complaint is that it was returned really dirty. I believe that it must have been kept outside while they had it, and it was pollen season. Other than that, everything was great.
Mark Mosholder -
I was impressed with the way the ownership handled a mechanical problem after the sale. My cart had battery and computer issues. The ownership committed to correct the issues to my satisfaction or they would replace the cart with a new model. After multiple "fixes" with intermittent success - the owner agreed to replace the cart even though they couldn't replicate our problem. We will purchase from the Electric Cart Company in the future due to their service after the sale
Dwaine Setzer -
Wonderful staff. Great carts at a fair price.
Brooks Tyree -
We bought a Star limited 6 seater and absolutely love it. The sales process was very smooth with no pressure. They pulled multiple models off the showroom floor so "upper management" aka wifey, could test drive them all until we found the perfect cart. Great cart at a fair price.
Ryan Calder -
Very impressed with the friendly staff. They really go the extra mile. My family has bought carts from Electric Cart Company for many years and they've always given us top service. Their knowledge of the product is bar none. They have so much to choose from and they really helped us meet both want we wanted and needed. We will continue to buy and service our carts with them. We love it!
Eric J Pearce -
Jon and his team are great. Excellent products and service.
Dion Moniz -
I had an excellent experience with the purchase of my second lsv cart from Electric Cart Co. Tommy Pope was very helpful and did a great job of meeting my expectations. I would recommend the dealer as well as Tommy to anyone.
Well Done folks,
Gary BrandtGary Brandt -
Always very pleased. From sales to service, everyone is always so willing to help! Certainly would recommend!!
Tab Kirkland -
Great experience before the sale. Murphy is a top notch guy who got my cart ordered for me. Michelle and Wes in service have been great. Their head tech, James I think is his name, has been great as well with trying to work out minor kinks in a new model we purchased.
Binks Outfitters -
Very happy with our experience at the Electric Cart Company. Tommy was super helpful when we were looking for a golf cart and was good about communicating with us when we were back in Dallas. Delivery was also smooth and on time as promised. Loving our golf cart
Lesia Butler -
The Electric Cart Company is a first class operation. The friendly staff is extremely knowledgeable and they make you feel right at home. There is no pressure while you are browsing yet they are available to assist you if you need help. I ended up purchasing a 6 passenger cart that fits my family's needs perfectly. They had several options but they helped me choose which cart was the best choice based on my list of desires. Great people, excellent service, and a fantastic variety of electric carts!
Luke MLewis -
Needed this to help maintain the property after the recent hurricane in panamcity and got exactly what I was expecting. Reliable. Well built and customized for my needs. Asked for specific things and was outfitted accordingly. Friendly and patient staff members willing to work with my budget to fit my cart requirements.
Dustin Rainer -
Murphy is a very nice sales associate; attentive, patient, and well-versed. I appreciate the fact that he took his time listening to our needs and showing us a variety of price points and options so that we could make the best decision. He was also fair in his negotiations. I want to mention that we admired Santos' enthusiasm for his work and attention to detail preparing our golf cart we purchased. We have also used Electric Cart for service repairs several times as well and they were prompt and responsive, even during the summer peak rental season. Thanks to Wes in the service department!
Johanna Schuessler
I am very pleased with the services we received for our older Club Car golf cart. We had a lot
of upgrades and repairs done in only a few weeks. The service writer did an excellent job of
communicating with us and keeping us informed. Delivery/pickup department is also
exceptional. Looking forward to a continued relationship.