SMS Communication Privacy Policy

Electric Cart Company is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you opt-in to our automated SMS communication program.

1. Information We Collect
When you opt-in to receive SMS messages from Electric Cart Company, we collect your phone number for the sole purpose of sending you automated text message notifications related to your electric cart rental. We do not collect any other personal information through our SMS program.

2. How We Use Your Information
Your phone number will be used exclusively for sending the following types of SMS notifications:
  •    Pickup Notifications: Alerts when your cart is ready for pick-up.
  •    Return Reminders: Notifications reminding you to charge the cart and return it on time.
  •    Overdue Notifications: Messages if the cart has not been returned by the scheduled time.
We will only send you SMS messages related to the electric cart rental service and related reminders.

3. How We Protect Your Information
Electric Cart Company is committed to protecting your personal information. We use reasonable security measures to safeguard your data and prevent unauthorized access. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
 
4. Opting Out
You may opt out of receiving SMS messages from us at any time by texting "STOP" to the short code from which you received the message. Once you send "STOP," you will receive a confirmation message that you have been unsubscribed from the service.
If you wish to rejoin the program, simply sign up again as you did initially, and we will start sending SMS messages to you once more.

5. Help and Support
If you need assistance with our SMS program, you can reply with the keyword "HELP" to receive support. Alternatively, you can contact us directly at:
   Email: Rentals@electriccartcompany.com   Phone: 850-865-4975

6. Message and Data Rates
Message and data rates may apply for any SMS messages sent to you and from you. If you have questions about your text plan or data charges, please contact your wireless provider.

7. Third-Party Providers
We do not share your phone number with any third parties, except as necessary to deliver the SMS services. We do not sell or rent your personal information to third parties for marketing purposes.

8. Carriers
Carriers are not liable for delayed or undelivered messages.

9. Privacy Rights
If you have any questions or concerns about your privacy, or if you wish to access, correct, or delete your personal information, please contact us at Rentals@electriccartcompany.com or call 850-865-4975.

10. Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website or sending you a notice. Please review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us
If you have any questions about this Privacy Policy or our SMS program, please contact us:
  •    Email: Rentals@electriccartcompany.com
  •    Phone: 850-865-4975